Shipping info and policies
We are located in Florida in the USA.
Our products are in-stock and ready to ship! No Wait time.
We ship all orders within 3 days. The priority insured flat rate in the USA is currently $11.25. We charge $10.50 for giving you this service, and it is called "express" in the shipping options.
Orders will Free Shipping Deals are sent ground, which takes longer and is not insured. Orders are classified by weight of your items, and large overcharges on shipping are refunding at the time we ship.
We ship flat rate orders Priority Mail which takes 1-3 days, with insurance and tracking AND you can order multiple items to always ship at this rate. This is to protect YOU the consumer and let you know exactly when your package will arrive.
The rates for Canada are calculated as closely as possible to actual rates. Accidental overcharges made by the system for international shipping will be refunded when we pack your order.
*Please note: we cannot be held responsible for International orders once they leave the United States. Your country's customs department has their own laws, services, fees, and time schedule that is not listed on our tracking information once it leaves the United States. We cannot mark your order as a "gift." You are responsible for any fees your country charges you for international commerce.
INTERNATIONAL CUSTOMERS: Go to our Etsy Shop. We no longer ship internationally here on our site. Etsy orders have better shipping rates and protections that we cannot provide as a small business. I am happy to create a custom Etsy order just for you if you don't see what you need there :)
CREATEALONG ON ETSY: https://www.etsy.com/shop/CreateAlong
Please remember as you decide to shop online: it takes much more to ship a package than just what the USPS charges. Shipping includes:
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A Rigid mailer designed to keep flat delicate items from bending in the mail and getting ruined (this is not free, and is quite expensive, in the realm of packaging supplies)
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Protective interior wrappings, printed instructions, envelopes, labels, and stickers
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Gas for our vehicle to drive to the post office
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Time and Cost of shopping for shipping supplies
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Payroll for our packing and shipping employee
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Paper, ink, and wear and tear on our equipment for printing invoices and packing slips
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Bubble Envelope (free from the USPS). This is the only part of our shipping process that is "free." Currently priority mail in the continental United States has an actual cost of $11.25